> For the complete documentation index, see [llms.txt](https://docs.hostinger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostinger.com/emails/email-import.md).

# Email Import

Bring your mail history over from a previous provider. hPanel connects to your old mailbox over IMAP and copies its contents into your Hostinger mailbox — no desktop client juggling.

## What you need

* Your old mailbox's **email address and password**
* Its **IMAP server** name — the wizard suggests it for popular providers (Gmail, Titan, GoDaddy, OVH, Zoho, Namecheap, IONOS, and many more); for others, find it in your provider's help pages

> **Note:** Providers like Gmail may require an app-specific password for IMAP access instead of your regular login. Check your old provider's security settings if the connection fails.

## Run an import

1. Open **Email Import** under your email domain and add a new import request.
2. **Import from** — the old address, password, and IMAP server.
3. **Import to** — the destination Hostinger mailbox.
4. Review the summary and start.

## Track progress

The requests table shows each import with its status — **Scheduled**, **Importing** (with progress and an ETA), **Completed**, **Failed**, or **Cancelled** — and refreshes automatically. You can cancel a running import or retry a failed one.

Import time depends on how much data the old mailbox holds; large mailboxes can take a while.

## Tips

* Make sure the destination mailbox has enough [storage](/emails/mailboxes.md#storage) for the incoming data.
* Keep the old mailbox active until the import completes and you've confirmed everything arrived.
* Migrating a whole team? Run one import per mailbox — they can run in parallel.

## Related

* [Mailboxes](/emails/mailboxes.md) — create the destination mailbox first
* [Migrate Website](/websites/migrate-website.md) — website migration is separate; it never includes email

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*Last updated: July 22, 2026*