Email Logs
Use Hostinger's Email Logs page to review message delivery statuses, sign-in attempts per protocol, and an audit trail of mailbox setting changes.
Answer "did it send?", "who logged in?", and "who changed that?" from the Email Logs page under your email domain. Three tabs, all filterable by mailbox and date range, with pagination.
Delivery
Every message your domain sent or received, with sender, recipient, time, and status:
Delivered
Accepted by the receiving server
Sent
Handed off for delivery
Pending / Deferred
Queued — the receiving server asked to retry later
Soft Reject
Temporarily refused; delivery will be retried
Bounced / Failed
Permanently refused — check the detail view for the reason
Click an entry for the full detail. This is the first place to look when someone says "your email never arrived."
Access
Sign-in attempts per protocol (Webmail, IMAP, SMTP, POP3) with the result — successful, failed, or rejected. Useful for spotting a forgotten device hammering an old password, or unauthorized access attempts.
Actions
An audit trail of administrative changes: mailbox created or deleted, password changed, settings updated, aliases/forwarders/catch-all/auto-replies created or removed — each with the actor's role and IP address, and the failure reason where applicable.
Troubleshooting with logs
Recipient says the mail never arrived Find it in Delivery. Delivered means it's on their side (spam folder, filters). Bounced shows the receiving server's reason — commonly a typo'd address or a DNS/reputation issue; check your domain settings.
Mailbox keeps getting locked or flooded with failures Check Access for repeated failed logins, then change the mailbox password and switch devices to app passwords.
A forwarder or reply changed and nobody admits it The Actions tab shows who did what, from which IP, and when.
Last updated: July 22, 2026
Last updated
Was this helpful?