> For the complete documentation index, see [llms.txt](https://docs.hostinger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostinger.com/emails/mailboxes.md).

# Mailboxes

Create and manage email accounts under **Emails** → your domain → **Mailboxes**. The header shows your plan, expiry date, remaining mailbox seats, and a **View limits** link with the authoritative quotas for your plan.

## Create a mailbox

1. Open **Mailboxes** and click to create a mailbox.
2. Choose the address — up to 50 characters before the `@`, using letters, numbers, dots, dashes, and underscores.
3. Set a password or generate one.
4. Create — then **Open inbox** to jump straight into Webmail.

Password requirements: 8–50 characters with at least one uppercase letter, one lowercase letter, one number, and one symbol; Latin characters only, no spaces. Passwords found in known breach databases are rejected.

## Mailbox seats

Paid plans are priced per mailbox:

* **Buy more mailboxes** from the Mailboxes page whenever you need them — there's no per-domain cap on paid plans.
* **Remove mailboxes** you no longer pay for (you can't go below the number currently in use).
* Free plans include a set number of mailboxes based on your hosting plan; trials include one. To add more, upgrade to a paid plan first.

## Storage

Each mailbox has a storage quota set by your plan. The Mailboxes table shows a per-mailbox usage bar that turns yellow at 80% and red at 90%.

On paid plans you can buy **extra mailbox storage** as an add-on and allocate it to one or more mailboxes as needed, up to **100 GB per mailbox**. Add-on storage is pro-rated to your plan's renewal date and non-refundable.

## Managing a mailbox

Each row in the Mailboxes table offers:

* **Webmail** — open the inbox
* **Change password**
* **App passwords** — see below
* **Create alias / forwarder / catch-all / automatic reply** — see [Forwarders, Aliases & Auto-Replies](/emails/forwarders-aliases.md)
* **Disable 2FA** — turn off two-factor authentication for a mailbox (2FA itself is enabled in Webmail)
* **Delete** — permanently removes the mailbox **and its email data**

Mailbox status shows **Active** or **Suspended**, with tooltips distinguishing whether access, receiving, or sending is suspended.

## App passwords

App passwords let third-party apps connect to a mailbox without its real password:

1. Open **App passwords** for the mailbox.
2. Name the password and create it.
3. Copy it immediately — it's shown only once.

Each app password grants full mailbox access and can be revoked individually at any time. There's a per-mailbox limit on how many you can have.

## Webmail

Webmail lives at [mail.hostinger.com](https://mail.hostinger.com) — or one click from the Mailboxes table, with automatic sign-in. Message filters, signatures, and mailbox-level 2FA are configured inside Webmail.

## Related

* [Setting Up Apps & Devices](/emails/setup-devices.md) — IMAP/SMTP settings for mail clients
* [Email Import](/emails/email-import.md) — bring mail over from your previous provider

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*Last updated: July 22, 2026*
