> For the complete documentation index, see [llms.txt](https://docs.hostinger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostinger.com/reach/overview.md). # Reach Overview Overview of Hostinger Reach, the AI-powered email marketing product — workspaces, the main sections of the app, built-in AI tools, and how plans and AI credits work. **Hostinger Reach** is an email marketing product: build a contact list, design emails, and send campaigns or automated flows. It's separate from mailbox hosting — Reach sends marketing email *to* your audience, while [Hostinger Email](/emails/overview.md) gives you mailboxes to read and write your own mail. Reach lives at [reach.hostinger.com](https://reach.hostinger.com), reachable from **Email marketing** in hPanel. ## Workspaces Each Reach plan is an independent **workspace** with its own contacts, campaigns, settings, sending domain, and limits. Nothing is shared between workspaces. If you manage several brands or sites, buy a separate Reach plan for each and move between them with **Switch workspace** in the account menu. When you have more than one, Reach asks which to open at sign-in. > **Note:** A workspace connects to one sending domain at a time. Plan your workspaces around domains rather than around campaigns. ## What's inside | Section | What it's for | | ---------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | | **Home** | Starting point — campaign recommendations, deliverability warnings, recent activity | | **Automations** | Emails that send themselves when something happens ([Automations](/reach/automations.md)) | | **Audience** | [Contacts](/reach/contacts.md) and [Segments](/reach/segments.md) — who you send to | | **Campaigns** | One-off sends and their results ([Campaigns](/reach/campaigns.md)) | | **WhatsApp** | Connect a WhatsApp number, manage message templates, and send WhatsApp campaigns ([WhatsApp](/reach/whatsapp.md)) | | **Templates** | Reusable email designs and the editor ([Templates & Editor](/reach/templates.md)) | | **Forms** | Signup forms to collect contacts ([Forms](/reach/forms.md)) | | **Integrations** | Contact sync from your site or store, and the Hostinger Connector for managing Reach from AI agents ([Integrations](/reach/integrations.md)) | | **Settings** | Domain, sender details, brand details, double opt-in, notifications ([Settings](/reach/settings.md)) | > **Note:** WhatsApp campaigns need a connected WhatsApp number. Open **WhatsApp** in the sidebar and choose **Connect WhatsApp** to set one up. ## AI in Reach AI is woven through the product rather than sitting in one place: * **Email and template generation** — describe what you want and Reach writes the copy, builds the layout, and applies your brand. * **Campaign recommendations** — ideas grouped by topic (**Welcome**, **Educational**, **Promotional**, **Seasonal**, **eCommerce**), based on your brand details and the time of year. eCommerce ideas also draw on your store's products and coupons. Browsing them is free. * **Campaign drafts** — turn an idea, or your own description on **Home**, into a full draft: strategy, email, a suggested audience, and a suggested send time. * **Subject lines** — generated from the template you've chosen. * **Segments from a description** — describe an audience in plain language and Reach proposes the matching conditions. * **Automations from a description** — describe the flow and Reach drafts it. * **Form generation** — build a signup form from a prompt. * **Image generation** — create images for your email from a prompt in the editor's image gallery. * **Brand capture** — enter your website and Reach fills in your logo, colors, keywords, and selling points. * **Spam checker** — reviews a finished email and flags what could be improved before you send. * **Smart sending** — sends to each contact at the hour they're most likely to open, within 24 hours of your scheduled time. * **Agent** — an assistant in the header you can ask for help while you work. The quality of AI output depends heavily on your [brand details](/reach/settings.md#brand-details), which is where Reach reads your tone, colors, logo, and what you sell. ## Plans and AI credits Reach has a free plan and several paid tiers. Plans differ in how many people you can reach each month, how many emails you can send, and how many AI credits you get. Some features — including activating automations, scheduling campaigns, smart sending, the HTML editor, removing Reach branding, and [collaborators](/reach/settings.md#collaborators) — need a paid plan. On the free plan, the spam checker and AI subject lines work while you have AI credits. AI actions consume **AI credits**. Each plan includes a monthly allowance that resets at the start of the month and does not roll over; the free plan includes no monthly credits, though new accounts get a one-time welcome batch. You can buy more credits or upgrade when you run out. Your current usage and remaining credits are under **Plan & limits** in the account menu. For what each tier includes, see the [Reach product page](https://www.hostinger.com/reach). ## Related pages * [Contacts](/reach/contacts.md) — statuses, sources, custom fields, tags, CSV import * [Campaigns](/reach/campaigns.md) — building, sending, and measuring a campaign * [Sending Domain](/reach/sending-domain.md) — the DNS records that get your mail delivered * [Integrations](/reach/integrations.md) — sync contacts from WordPress, a store, or the API *** *Last updated: September 30, 2026*