Settings
Configure Hostinger Reach — sender name and address, brand details that guide AI generation, double opt-in, notifications, plan usage and AI credits, and team collaborators.
Workspace-level configuration. Find it under Settings. The sending domain has its own page — see Sending Domain.
Sender details
The name and address your mail comes from, and what recipients see first in their inbox.
The address uses your connected sending domain, so you choose the part before the @. A preview shows how the sender name and address appear in an inbox.
Pick something recognizable — a company name, or a person at the company. Recipients decide whether to open based largely on the sender, and an unfamiliar one gets ignored or reported.
If you haven't connected a domain yet, connect one first to customize sender details. To let subscribers reply to you, use Create mailbox to set up a mailbox on the same domain.
Brand details
Brand details are the single biggest lever on AI output quality. Templates, campaign drafts, and forms are all built from what Reach finds here.
To start quickly, use Capture your brand details: enter your website, select Get brand details, and Reach fills in your logo, colors, keywords, and selling points for you to review.
Logo
Your logo
Font
Headings and Body text and buttons fonts
Colors
Template background, Text, Button color, Button text, Accent color, Link color, and button corner style
Social links
Links shown in email footers
Business description
What your business does
Business details
Business name, address, privacy policy URL, website URL
Keywords, Selling points, Topics
What you sell and what you talk about
Filling in Business description, Selling points, Topics, and Keywords properly is what separates generic AI copy from something that sounds like your business. Colors and fonts are reused as the defaults for template styles in the editor. In an existing template, select Apply brand details styles to use them.
Double opt-in
Double opt-in decides what happens when someone signs up through a form or is synced from an integration.
With it off, a new contact is Subscribed straight away and can be emailed immediately.
With it on, the contact is created as Waiting for opt-in and Reach emails them a confirmation link. Clicking it makes them Subscribed. Until then they receive no campaigns or automations. You can set the confirmation email's subject and sender address, and preview both the email and the confirmation page.
You need a connected sending domain before you can turn double opt-in on. Confirmation emails don't count against your plan's email limits.
Note: Confirmation links don't expire and aren't resent automatically. Contacts who never confirm stay pending indefinitely without being mailed — clear them out after a few weeks.
Double opt-in costs you some signups but is worth it: a confirmed list bounces less, complains less, and protects the domain reputation every future campaign depends on. Some jurisdictions require it.
Notifications
Turn on Monthly performance overview to get a monthly email comparing last month with the month before: campaigns sent, emails delivered, new subscribers, and your best performing campaign.
Plan & Limits
Open Plan & limits from the account menu to see usage against your plan's monthly allowances, when they reset, and links to Billing details and Change plan:
Unique recipients — how many different people you've emailed this month. Emailing the same person again doesn't add to this.
Emails — total sent this month.
AI credits — remaining credits for AI features.
Each shows how much is left. Unique recipients and Emails warn you as you approach the limit. Running out of recipients doesn't stop you emailing people you've already contacted this month; running out of emails stops sending until the reset.
Your plan's monthly AI credits reset each month and don't roll over. Credits you buy with Get more credits stay until you use them, and are used first. To get a larger monthly allowance, upgrade your plan. For what each tier includes, see the Reach product page.
Collaborators
Collaborators let other people work in your Reach workspace — useful when a marketer or agency runs campaigns on your behalf.
Start from Add collaborators in the account menu. Access is granted through hPanel's account sharing rather than inside Reach. The person you invite needs their own Hostinger account, accepts an emailed invitation, and then opens your Reach workspace from their own hPanel. What they can do depends on the role you assign.
Collaborators require a paid plan.
Related pages
Sending Domain — DNS records and deliverability
Templates & Editor — where brand details are applied
Forms — what double opt-in changes about signups
Last updated: September 25, 2026
Last updated
Was this helpful?