> For the complete documentation index, see [llms.txt](https://docs.hostinger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostinger.com/reach/settings.md). # Settings Configure Hostinger Reach — sender name and address, brand details that guide AI generation, double opt-in, notifications, plan usage and AI credits, and team collaborators. Workspace-level configuration. Find it under **Settings**. The sending domain has its own page — see [Sending Domain](/reach/sending-domain.md). ## Sender details The name and address your mail comes from, and what recipients see first in their inbox. The address uses your connected [sending domain](/reach/sending-domain.md), so you choose the part before the `@`. A preview shows how the sender name and address appear in an inbox. Pick something recognizable — a company name, or a person at the company. Recipients decide whether to open based largely on the sender, and an unfamiliar one gets ignored or reported. If you haven't connected a domain yet, connect one first to customize sender details. To let subscribers reply to you, use **Create mailbox** to set up a mailbox on the same domain. ## Brand details Brand details are the single biggest lever on AI output quality. Templates, campaign drafts, and forms are all built from what Reach finds here. To start quickly, use **Capture your brand details**: enter your website, select **Get brand details**, and Reach fills in your logo, colors, keywords, and selling points for you to review. | Section | What it covers | | -------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------- | | **Logo** | Your logo | | **Font** | **Headings** and **Body text and buttons** fonts | | **Colors** | **Template background**, **Text**, **Button color**, **Button text**, **Accent color**, **Link color**, and button corner style | | **Social links** | Links shown in email footers | | **Business description** | What your business does | | **Business details** | Business name, address, privacy policy URL, website URL | | **Keywords**, **Selling points**, **Topics** | What you sell and what you talk about | Filling in **Business description**, **Selling points**, **Topics**, and **Keywords** properly is what separates generic AI copy from something that sounds like your business. Colors and fonts are reused as the defaults for [template styles](/reach/templates.md#template-styles) in the editor. In an existing template, select **Apply brand details styles** to use them. ## Double opt-in **Double opt-in** decides what happens when someone signs up through a [form](/reach/forms.md) or is synced from an [integration](/reach/integrations.md). With it **off**, a new contact is **Subscribed** straight away and can be emailed immediately. With it **on**, the contact is created as **Waiting for opt-in** and Reach emails them a confirmation link. Clicking it makes them **Subscribed**. Until then they receive no campaigns or automations. You can set the confirmation email's subject and sender address, and preview both the email and the confirmation page. You need a connected [sending domain](/reach/sending-domain.md) before you can turn double opt-in on. Confirmation emails don't count against your plan's email limits. > **Note:** Confirmation links don't expire and aren't resent automatically. Contacts who never confirm stay pending indefinitely without being mailed — clear them out after a few weeks. Double opt-in costs you some signups but is worth it: a confirmed list bounces less, complains less, and protects the domain reputation every future campaign depends on. Some jurisdictions require it. ## Notifications Turn on **Monthly performance overview** to get a monthly email comparing last month with the month before: campaigns sent, emails delivered, new subscribers, and your best performing campaign. If you don't send any emails for a whole month, that month's overview is skipped. ## Plan & Limits Open **Plan & limits** from the account menu to see usage against your plan's monthly allowances, when they reset, and links to **Billing details** and **Change plan**: * **Unique recipients** — how many different people you've emailed this month. Emailing the same person again doesn't add to this. * **Emails** — total sent this month. * **AI credits** — remaining credits for AI features. Each shows how much is left. **Unique recipients** and **Emails** warn you as you approach the limit. Running out of recipients doesn't stop you emailing people you've already contacted this month; running out of emails stops sending until the reset. Your plan's monthly AI credits reset each month and don't roll over. Credits you buy with **Get more credits** stay until you use them, and are used first. To get a larger monthly allowance, upgrade your plan. For what each tier includes, see the [Reach product page](https://www.hostinger.com/reach). ## Collaborators Collaborators let other people work in your Reach [workspace](/reach/overview.md#workspaces) — useful when a marketer or agency runs campaigns on your behalf. Start from **Add collaborators** in the account menu. Access is granted through hPanel's account sharing rather than inside Reach. The person you invite needs their own Hostinger account, accepts an emailed invitation, and then opens your Reach workspace from their own hPanel. What they can do depends on the role you assign. Collaborators require a paid plan. ## Related pages * [Sending Domain](/reach/sending-domain.md) — DNS records and deliverability * [Templates & Editor](/reach/templates.md) — where brand details are applied * [Forms](/reach/forms.md) — what double opt-in changes about signups *** *Last updated: October 7, 2026*