> For the complete documentation index, see [llms.txt](https://docs.hostinger.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostinger.com/websites/error-pages.md).
# Error Pages
Customize the pages visitors see on errors like 404 and 500.
## Common HTTP error codes
| Code | Error | When it happens |
| ----- | --------------------- | -------------------------------------- |
| `400` | Bad Request | Server couldn't understand the request |
| `401` | Unauthorized | Authentication required |
| `403` | Forbidden | Access denied |
| `404` | Not Found | Page or file doesn't exist |
| `500` | Internal Server Error | Server-side error |
The one you'll actually want to customize is **404**.
## Customize in hPanel
1. Open your website dashboard.
2. Go to **Website** → **Error Pages** in the sidebar.
3. Select the error code (e.g., `404`) to open its editor.
4. Edit the HTML.
5. Click **Save**.
## Customize via `.htaccess`
In `public_html/.htaccess`:
```apacheconf
ErrorDocument 404 /404.html
ErrorDocument 500 /500.html
ErrorDocument 403 /403.html
```
Create the corresponding HTML files in `public_html`.
### Example 404 page
`/public_html/404.html`:
```html
Page Not Found
Page Not Found
Sorry, the page you're looking for doesn't exist.
Go back to home
```
In `.htaccess`:
```apacheconf
ErrorDocument 404 /404.html
```
## Tips for a good 404 page
* Include site navigation or a search bar.
* Link back to the homepage.
* Keep it friendly.
* Optionally surface popular or recent content.
***
*Last updated: July 22, 2026*